Wednesday 4 June 2008

People being mis-sold PPI

More than two million people have been mis-sold payment protection insurance (PPI) over the last five years, Which? has claimed.

This will bring PPI insurance marketing and sales under increased pressure, with a suspected one in three consumers unlikely to be able to make a claim.

Personal finance campaigner at Which?, Doug Taylor, remarked that he is "amazed"at the scale of the problem.

He said: "We've always known that people were being mis-sold PPI, but we were still amazed to discover the scale of it.

"It appears that salespeople are chasing their commissions, their bosses are chasing profits - where's the sense of responsibility to the customer."

Consumers may fall foul of exclusions found in policies and could potentially tarnish the reputation of the insurance marketing and sales sectors.

1 comment:

Chris said...

I completely agree that the salespeople are chasing their commissions, their bosses are chasing profit, the customer has been kind of robbed in the whole process!


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